Why can't I place a bet?
Why am I unable to place a bet on a prediction game?
There could be several reasons why users may be unable to place bets on specific prediction games:
Maximum bet limit reached: There might be a limit on the maximum betting amount for a single game or pool. If you've exceeded this limit, you won't be able to place the desired bet. Consider adjusting your betting amount or exploring other available games.
Insufficient account balance: Your account may not have enough funds to cover the desired betting amount. Make sure to deposit funds into your account before placing bets.
Wrong blockchain network: Placing bets on our platform requires using the correct blockchain network. Make sure that you are connected to the appropriate blockchain network that is compatible with our platform. This information can usually be found in the game details or on our platform's website. If you are unsure about the correct blockchain network, please reach out to our customer support team for guidance.
Game betting time has expired: Each prediction game has a specific betting period, and if you try to place a bet after the designated time has expired, you won't be able to participate. Ensure you place your bets within the specified timeframe.
Technical issues: There could be technical problems with the platform or the blockchain connection, which can prevent you from placing bets. Check your internet connection, or blockchain network, refresh the page, or contact customer support for assistance.
Can I change or cancel my bet after it has been placed?
Once a bet has been placed, it is usually not possible to change or cancel it. We encourage users to review their bets carefully before confirming them to avoid any potential issues. However, in exceptional cases, such as system errors or technical glitches, please contact our support team immediately for assistance.
Can I place multiple bets on the same prediction game?
Yes, in most cases, you can place multiple bets on the same prediction game. This allows you to spread your bets across different options or increase your chances of winning.
What happens if I encounter technical issues while placing a bet?
If you encounter any technical issues while placing a bet on a prediction game, we recommend contacting our customer support team for assistance. They will help resolve any technical difficulties and ensure a smooth betting experience for you.
Can I view my betting history and previous results?
Yes, we provide a betting history table feature where you can view your and othersโ past bets. This allows you to track your betting activity, review your performance, and analyze your strategies for future bets.
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